Install the Webex App VDI plugin on thin client machines for the following platforms: In Control Hub, you can use an organization-level setting to either enable orĭisable VDI optimization and detection for your Webex App users. To prepare for your users wanting to access the Webex App remotely from thin client devices, set up the Webex App on the centralized hosted virtual desktop (HVD) environment.Ĭonfigure VDI optimization for Webex App in Control Hub Use the directions in the "Prepare your environment chapter "to deploy aĬall service (Unified CM, Webex Calling, or BroadWorks) before you deployĬonfigure one of the following types of Hosted Virtual Desktop: If you want your Webex App VDI users to have access to calling features in your organization, you must Prepare your environment for Webex App for VDI Virtual desktop (HVD) environment and what users need to do on their thin clients. The steps include what you need to do on the hosted These steps walk you through how to deploy the Webex App in your VDI environment. Known issues and limitations with Webex App for VDI.Install Webex Meetings VDI plugin on thin client systems.Install the Webex App VDI plugin on macOS thin client systems.Install the Webex App VDI plugin on Linux thin client systems. Install the Webex App VDI plugin on Windows thin client systems.Configure VDI optimization for Webex App in Control Hub.Configure Azure Virtual Desktop for the Webex App.Configure hosted virtual desktop and install Webex App.Once again my thanks to Adam Gross for providing the solution. After all was said and done, my shared folders came back as did the menu item from the pulldown on the blue Horizon Client pulldown menu. I found a reboot of the Windows 10 VM was required before the registry change made the positive impact I was looking for. I’ll set mine to 32GB as I’ll likely never have a VDI desktop deployed between now and when the 7.2 agent ships and is installed in my lab. To move on, the value needs to be tweaked manually in the registry. Therefore, it is guaranteed safe (at least to avoid this issue) to set the registry value to 80000001 (in Hex) or higher for any vRAM configuration. Adam went on to explain the maximum amount of RAM supported by Windows 10 圆4 is 2TB which comes out to be 2147483648 expressed in KB or 80000000 in Hex. Since 3.5GB is less than 4GB, the bug rears its head.Īdam mentioned the upcoming 7.2 agent will configure this value at 32GB on Windows 10 virtual machines (that’s 33554432 or 2000000 in Hex) and perhaps even larger in the 7.2 version or some future release of the agent because the reality some day is that 32GB won’t be large enough. The default Windows 10 VM configuration is deployed with 4GB of RAM which is what I did this past weekend. The 3670016 is expressed in KB which comes out to be 3.5GB. The registry key is HKLM\SYSTEM\CurrentControlSet\Control\ and the value configured for SvcHostSplitThresholdInKB is 3670016 (380000 Hex). I threw something out on Twitter and received a quick response from a very helpful VMware Developer by the name of Adam Gross ( went on to explain that the issue stems from a registry value defining an amount of memory which is less that the amount of RAM configured in the VM. Furthermore, the Share Folders menu item is completely missing from the blue Horizon Client pulldown menu. That is to say, when launching my virtual desktop from the Horizon Client, there are no shared folders or drives being passed through from where I launched the Horizon Client. This is all key information contributing to my new problem which is the Shared Folders feature seems to have stopped functioning. The VM has 4GB RAM and VMware Horizon Agent 7.901 is installed. I created a new VMware Horizon pool consisting of Windows 10 Enterprise, Version 1703 (Creators Update). Too numerous and not all that paramount to go into detail here, with the exception of one issue I did run into. I spent some time the last few weekends making various updates and changes to the lab.
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